The Cardholder acknowledges that the Bank may, at its absolute discretion, grant to the Cardholder a "Card link" ("the Link"). Click on the 'Manage' icon and select 'Activate Card'. 2) Your Citibank Debit Card comes with a default daily point of sales limit that is set at S$2,000 and a monthly spending limit of S$50,000. This Policy shall be construed according to and governed by the laws of Malaysia. You can travel confidently with insurance coverage up to RM500,000 in the event of accidental death or … Just search by the street name, the address or city and we will find what you are looking for in no time at all. Whether you authorise payments with a 6-digit Personal Identification Number (PIN) or make contactless transactions with your debit card, you will enjoy the convenience and protection you expect. make a police report in the country where the event occurred and send the Bank a written confirmation of such event within three (3) days after having notified the Bank and made a police report, whenever required. The Bank may at any time without notice suspend or terminate the Cardholder's ability to use the Card at any Citibank ATMs or non-Citibank ATMs or authorised merchants outside Malaysia and the Bank shall not be liable to the Cardholder for any loss or damage suffered by the Cardholder resulting in any way from such suspension or termination. "Designated Account" means the Account designated by the Cardholder (and which the designation has been approved by the Bank) for the time being for the purpose of carrying out the Debit Transactions. would have to make arrangements on behalf of the Bank for transaction data to be collected, stored and communicated for processing. Alternatively, you may also call CitiPhone to activate it. Free travel insurance of up to RM500,000* in the event of accidental death or dismemberment under the complimentary Sign & Fly coverage. Citibank Online and Citi Mobile: Track your account balances and transactions easily. The Insured Person shall as soon as possible after the occurrence of a loss likely to give rise to a claim under this Policy obtain and follow the advice of a duly qualified registered Medical Practitioner and AIG GENERAL INSURANCE shall not be liable for any consequences arising by reason of the Insured Person's failure to obtain or follow such advice and use such appliances or remedies as may be prescribed. The Bank is under no obligation to issue a replacement card or a new PIN. No PIN or signature is required for contactless transactions up to RM250 in Malaysia. Enjoy peace-of-mind with robust security features on your Citibank Debit and ATM Card. "Transaction Limits" means the relevant maximum accumulated daily limit permitted by the Bank, and communicated to the Cardholder by the Bank from time to time in respect of each type of Transaction that may be available to the Cardholder respectively. Explore exclusive deals and unique experiences in more than 40 destinations. The Bank may at its sole discretion debit the Designated Account with the amount of the Held Balance (or any part thereof) whether or not such amount represents the Debit Transaction. INTERNATIONAL DEBIT & ATM CARD SERVICE TERMS & CONDITIONS. The International Debit & ATM Card Services T&C and/or any other specific rules, procedures, terms and conditions which govern and regulate the use of the Debit & ATM Card issued to you under the CRC Facility, as amended or supplemented from time to time as published on our website, the … The Insured Person shall notify the Police immediately upon the loss or damaged of the Insured Personal Property (howsoever caused) and obtain a Police Report. The Insured Person shall be covered under the below mentioned provided the cost of purchase is charged to the Insured Person's Citibank Debit & ATM Card. any change in law, regulation or official directive which has an effect on the Card and/or these Terms and Conditions and the same may be debited from any of the Account and/or shall be paid by the Cardholder on demand. This insurance is extended to cover the Insured Person, while riding as a passenger in a registered four-wheel motorized vehicle or Public Conveyance, but only. The contactless functionality consists of an embedded computer chip with an antenna that sends the transaction signal wirelessly over a small distance without direct contact between the merchant terminal and the contactless card. Should such travel be part of a package tour, cover shall apply only if a minimum of 80% of the total cost of the package tour has been changes to the Cardholder's Citibank Card account. Photocopy of Airline or travel agent's receipt for air ticket, Photocopy of Airline boarding pass (where applicable), Postmortem report / medical report(s) as may be required by AIG GENERAL INSURANCE. You can also withdraw cash at any Citibank Banking Center whenever and wherever you want. The balance reflected on the ATM screen, the internet or such other terminals or channels that are available to the Cardholder shall not be taken as conclusive of the state of the Cardholder's account. The Cardholder may request the Bank to change any of the Transaction Limits to a lower limit but the Bank is under no obligation to agree to the Cardholder's request. Continue. property that is insured under any other insurance policy unless its coverage does not extend to cover such loss or damage; property that is covered under a guarantee or warranty unless the loss or damage is not otherwise covered; motor vehicles, motorcycles or their motors, equipment and accessories (including communication devices solely for use in the vehicle), bicycles, marine craft, aircraft, model airplanes and boats; business property or property purchased to be used for a business purpose. "Debit Transaction" means a Transaction effected under the VISA name, mark and logo through the use of the Card with or without a PIN and accompanied by the Cardholder's signature except that in the case of self serve terminals, such as petrolkiosk and internet terminals, the Cardholder's signature is not required. In the event of a claim under this Policy, AIG GENERAL INSURANCE may at any time use all legal means in its own or the Insured Person's name to recover any part of the Insured Personal Property or to obtain reimbursement of any loss or damage and the Insured or its representatives and the Insured Person shall give all information and assistance for that purpose. Your Family is Covered as Well. The Card shall remain the property of the Bank at all times and the Cardholder shall surrender the Card to the Bank immediately upon its demand. The Cardholder shall remain liable in respect of Transactions effected with the Card before such notice reaches the Bank provided always that in cases where the Bank, in its sole and absolute opinion, believes that the Cardholder has acted fraudulently or dishonestly in using the Card or in causing the loss or theft of the Card or the disclosure of the PIN, the Cardholder shall be liable to the Bank in respect of all Transactions effected with the Card and for all losses, costs, expenses and damages suffered or incurred by the Bank as a result of the fraudulent or dishonest act notwithstanding the fact that the Cardholder has reported the incident in accordance with this condition and shall indemnify and keep the Bank indemnified from all such losses, costs, expenses and damages. AIG GENERAL INSURANCE shall pay the reasonable costs incurred for : meals, refreshments, hotel accommodation, telephone charges and travel expenses incurred to and fro between the airport and the hotel, essential clothing and requisites if the Insured Person's baggage has been checked-in. The Cardholder agrees not to hold the Bank liable, responsible or accountable in any way whatsoever by reason of any loss, damage, or injury howsoever caused or if the Card is not honored, due to any mechanical defect or malfunction of any ATM, POS terminal, internet network or such other terminals or channels that is available to the Cardholder or due to a loss or interruption of power supply. What's more, you get to enjoy Citibank's signature suite of worldwide privileges whenever you use your Citibank Debit Card. Benefit from Global Customer Assistance Services (GCAS) emergency services 24 hours a day, 7 days a week, available worldwide from Visa. The balance reflected on the ATM screen, the internet or such other terminals or channels that are available to the Cardholder shall not be taken as conclusive of the state of the Cardholder's account. The Cardholder hereby authorize the Bank to debit the Cardholder's account with the amount of any payment, purchase, withdrawal of cash or transfer of funds effected with the Card in accordance with the Bank's record of transactions. The Card is valid only until the Validity Date. An additional flight operated by an Airline to meet demands over a scheduled route, 50% of the loss subject to a minimum of RM75.00 in respect of accidental loss or damage including Theft (other than Burglary, Robbery & Hold-Up), RM100.00 in respect of any other loss (including but not limited to Burglary, Robbery & Hold-Up). The Cardholder shall remain liable in respect of Transactions effected with the Card before such notice reaches the Bank provided always that in cases where the Bank, in its sole and absolute opinion, believes that the Cardholder has acted fraudulently or dishonestly in using the Card or in causing the loss or theft of the Card or the disclosure of the PIN, the Cardholder shall be liable to the Bank in respect of all Transactions effected with the Card and for all losses, costs, expenses and damages suffered or incurred by the Bank as a result of the fraudulent or dishonest act notwithstanding the fact that the Cardholder has reported the incident in accordance with this condition and shall indemnify and keep the Bank indemnified from all such losses, costs, expenses and damages. The Bank may at any time by prior written notice to the Cardholder vary, add to or amend these terms and conditions and the Cardholder hereby agrees to be bound by any such variation, addition, deletion and amendment. Covered up to RM500,000.00 in the event of accidental death and dismemberment. Compare Citibank accounts. The Cardholder shall thereafter validate the Card for use by signing on the signature panel at the back of the Card and select the PIN for the Card. You're leaving a Citibank website to visit the Citi Easy Deals Program website, operated by Destination Rewards. NMLS ID 412915. Benefit Limit : 10% of the Capital Sum Insured as stated in item 1.2, subject to a maximum of RM80,000.00. The Bank is under no obligation to issue a replacement card or a new PIN. Just search by the street name, the address or city and we will find what you are looking for in no time at all. The Cardholder understands that the Card is not transferable and may not be used by any other person. Activation on demand. The benefit payable shall be that benefit applicable to the Citibank Card that the Insured Person used to pay for the Full Fare. In addition to the interests, charges and fees which the Bank may levy in connection with the Accounts, the Cardholder is liable to pay such other interest, charges and fees at such rates and amounts and on such basis as the Bank may, in its sole discretion, prescribe from time to time without notice to the Cardholder in connection with the issued and/or use of the Card. In these Terms and Conditions, the following terms and expressions shall have the following meanings unless the context requires otherwise: "Account(s)" means any and all of the Cardholder's account opened and maintained with the Bank, including but not limited to the Designated Account as the case may be (whether alone or jointly with any other person(s) and whether current, deposit, loan or otherwise). Since your Citibank ® Debit Card with Chip still has a magnetic stripe, swipe as usual at magnetic stripe terminals. The Cardholder shall bear all exchange risks, losses, commission, fees and charges which may thereby arise. Pay for your purchases directly from your Citigold Checking or Savings Account. If for any reason the Designated Account is overdrawn, the Cardholder shall, on demand by the Bank, make good the amount overdrawn plus any interest thereon which shall be calculated on the interest rates prescribed by the Bank from time to time for overdraft facilities granted by the Bank. Activation can be done instantly and conveniently at any time of the day via SMS, IVR, Citibank Online, Citi Mobile, Citibank ATMs and Other world wide. Just a moment please. In order to make a payment you simply need to tap your card with a contactless interface to the terminal reader when prompted. "Validity Date" means the expiry date of the Card as printed on the Card. Benefits of Citibank Debit & ATM Card This prohibition extends to any online betting and/ or gambling activity and/or any business or commercial purpose which are deemed unacceptable by the Bank. From no-fee ATM withdrawals at Citibank network worldwide to accessing exclusive deals, you can enjoy the convenience of banking with Citibank. The Cardholder acknowledges that the Bank may, at its absolute discretion, grant to the Cardholder a "Card link" ("the Link"). Whether you authorise payments with a 6-digit Personal Identification Number (PIN) or make contactless transactions with your debit card, … In the event that there is a dispute arising from or in connection with any Transaction, the Bank shall not be obligated to entertain such dispute. Cash withdrawals are debited directly from your Checking or Savings Account. All the difference arising out of this Policy shall be referred to the decision of an Arbitrator to be appointed in writing by the parties in difference or if they cannot agree upon a single Arbitrator to the decision of two Arbitrators one to be appointed in writing by each of the parties within one 1. calendar month having required in writing to do so by either of the parties and the two Arbitrators shall by instrument in writing appoint an Umpire immediately after they themselves are appointed. would have to make arrangements on behalf of the Bank for transaction data to be collected, stored and communicated for processing. Departure times, transfers and destination points shall be established by reference to the Insured Person's Scheduled Flight ticket. Cash withdrawal transactions, when or where applicable, made at POS terminals using the Card shall be subject to the following: that the cash withdrawal shall be made together with purchases made using the Card; the amount of each cash withdrawal is not more than the limit specifically prescribed by the Bank and/or the relevant merchant in respect of cash withdrawal of this nature, whichever is lower, from time to time and at any time; shall only be transacted at selected Bank's authorized merchants in Malaysia; and. Major Burns sustained during Public Conveyance Travel. Upon the expiry of the Validity Date, the Cardholder shall cut the Card in half and return the destroyed card to the Bank for a new Card, which shall be issued at the sole discretion of the Bank. You can also sign up for Citi Alert to receive SMS alerts when there is a transaction on your Citibank Debit and ATM Card. Complete phone and online transactions as you always have. Any renewal or replacement of the Card shall be subject to charges and fees that may be imposed by the Bank from time to time and such other the terms and conditions prevailing at that time. Find My Citi - locate a Citibank ATM or Branch anywhere in Malaysia. All other indemnities for any other class of injury will be payable to the Insured Person. essential clothing and requisites if the Insured Person's baggage has been checked-in if the late arrival of the Insured Person's in-coming Scheduled Flight on which they are travelling results in them missing a confirmed outward scheduled connecting flight and no alternative Scheduled Flight is made available to the Insured Person within 4 hours of the actual arrival time of their incoming flight. Use your Citibank Debit & ATM Card to withdraw cash and check account balances at over 11,000 MEPS Shared ATM Network (other bank’s ATMs labelled with MEPS logo) in Malaysia, in addition to our existing 1.2 million ATMs worldwide. In no event shall the Insured Person abandon the Insured Personal Property to AIG GENERAL INSURANCE or the designated representative unless with prior written consent of AIG GENERAL INSURANCE. provided the cost of the purchase is charged to the Cardholder's Citibank Card account. failure of the Insured Person to notify airport / Airline authorities of missing baggage at the destination point and obtain a property irregularity report, abandonment of baggage to the airline or any other party. Monthly bank statement with record of all your purchases makes it easier to manage your expenses. Further, the usage of the Card is subject to the Transaction Limits that may be imposed on the Card. It can also be used at Point-of-Sale terminals by keying in your 6-digit PIN or online with 3D Secure authentication. Find My Citi - locate a Citibank ATM or Branch anywhere in Australia. Just search by the street name, the address or city and we will find what you are looking for in no time at all. This exclusion also excludes loss, damage, death, injury, illness, cost or expense of whatsoever nature directly or indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing or in any way relating to any act of terrorism. This Further to the above, the Bank also reserves its rights to vary any of the Transaction Limits at any time and from time to time at its sole and absolute discretion without assigning any reason therefore and the Cardholder shall be notified of the variation in any form or method as the Bank may prescribe. Keep track of your expenses via your e-Statement on Citibank Online. For latest updates, login to: www.citiworldprivileges.com. "Cardholder" means a customer of the Bank to whom the Card has been issued. Nearly 700 Citibank locations in the U.S. are available — and if you bank when you travel, you’ll find more than 1,800 Citibank branches overseas. In respect of missed flight connection, flight delay or denied boarding, a written confirmation from the Airline indicating the duration of delay and the reason(s) for it. Method 1: Find a Citibank ATM location now. Original receipts relating to the expenses incurred and details on quantities and description of items purchased. The Cardholder accepts the Bank's record of Transactions effected with the Card as correct save and except for manifest error and it shall be binding and conclusive evidence of such Transactions. theft from any unattended vehicle unless all windows are securely closed and all doors, boot and openings are securely locked and there is visible sign of break-in; marring or scratching, denting, chaffing, deterioration, depreciation, alteration, maintenance, any process of cleaning or drying, repairing, renovation, bleaching, dyeing, restoring or servicing; leakage, loss of weight, shrinkage, evaporation, bulging, buckling, contamination, insect or vermin, inherent vice, wear and tear, rust, corrosion, mildew, atmospheric or climatic conditions (including wind, rain, hail, sleet, snow and frost) and any other gradually operating causes; delay, seizure, confiscation, destruction, requisition, retention or detention by Customs or other Government or Public Authority or Official; the intentional, deliberate or fraudulent acts of the Insured Person or his representatives, or anyone residing in the same household or to whom the Insured Personal Property has been entrusted; mysterious disappearance or unexplained loss; transit by air, vessels or ships, trains or vehicles, or any other mode of Public Transportation unless the Insured Personal Property is hand-carried by the Insured Person during the course of transit; product defects, faulty or defective design, material or workmanship, latent defect; ionising radiation or contamination by radioactivity from nuclear waste from the combustion of nuclear fuel, or the radioactive toxic explosive or hazardous properties of any nuclear assembly or nuclear component thereof. Any payment made by AIG GENERAL INSURANCE in good faith pursuant to this provision shall fully discharge AIG GENERAL INSURANCE to the extent of such payment. Services available include: Transaction protection coverage, which makes you non-liable for unauthorized or fraudulent retail or online purchases on your card provided that: You have not acted fraudulently or dishonestly in using the car or in causing the loss or theft of the card, or the disclosure of the PIN, and. The Umpire shall sit with the Arbitrators and preside at their meeting and the making of an Award shall be a condition precedent to any right of action against AIG GENERAL INSURANCE. If at any time after payment has been made by AIG GENERAL INSURANCE for such claim, the Insured person is found to be alive, full refund shall be made to AIG GENERAL INSURANCE. Further to the above, the Bank also reserves its rights to vary any of the Transaction Limits at any time and from time to time at its sole and absolute discretion without assigning any reason therefore and the Cardholder shall be notified of the variation in any form or method as the Bank may prescribe. Withdraw cash with no-fee at more than 42,000 local and overseas Citibank ATM network. Rewards Points never expire and can be converted to travel mileage and hotel points with leading international airlines and establishments. "ATM" means automated teller machine or card operated machine, whether belonging to the Bank or other participating banks or financial institutions or to the VISA Global ATM Network, or their affiliated networks, in respect of which the Bank has a subsisting arrangement to allow the Cardholder to use the Card at such machine. If at the time of any claim arising under this Policy, there is other valid and collectable insurance covering all or part of the same loss, this Policy will apply only to the amount of any loss in excess of that recoverable under the other insurance. 50% of the loss subject to a minimum of RM75.00 in respect of accidental loss or damage including Theft (other than Burglary, Robbery & Hold-up), RM100.00 in respect of any other loss (including but not limited to Burglary, Robbery & Hold-up), while within any Common Carrier terminal building for the express purpose of engaging in passenger travel, when going directly to an airport for the purpose of boarding an aircraft. such other relevant terms and conditions that the Bank and/or the relevant merchant may impose at their sole and absolute discretion from time to time. Further, the usage of the Card is subject to the Transaction Limits that may be imposed on the Card. If the Link has been so granted, the Card may be used to effect transactions relating to such accounts opened by the Cardholder as may be determined by the Bank. The Umpire shall sit with the Arbitrators and preside at their meeting and the making of an Award shall be a condition precedent to any right of action against AIG GENERAL INSURANCE. Note: Use the temporary ATM PIN as "Old PIN". Tickets offered on special promotions, including 'free tickets' given together with purchased tickets, the cost of which have been charged by the Cardholders to their Citibank Card account, provided both purchased tickets and 'free tickets" were issued in the names of Insured Persons. Preferred Accounts. Words importing singular meaning, where the context so admits, include the plural meaning and vice versa. "Designated Account" means the Account designated by the Cardholder (and which the designation has been approved by the Bank) for the time being for the purpose of carrying out the Debit Transactions. AIG GENERAL INSURANCE shall not be bound to accept or be affected by any notice of any trust, charge, lien, assignment or other dealing with or relating to this Policy. On the happening of any event likely to give rise to a claim under this Policy, the Insured Person shall as soon as is reasonably practicable but not later than 30 days after such event (unless there are extenuating circumstances), give written notice thereof to AIG GENERAL INSURANCE through the designated representative as shown below and shall furnish all such particulars and evidence as the designated representative may reasonably require and shall take all practicable steps towards minimizing the loss or damage : required by law or applicable regulation, or, necessitated by AIG GENERAL INSURANCE in the course of their business, Limit per cardholder & family members combined, Percentage of Capital Sum Insured for Item 1.2, Loss of both hands above the wrist joint or both legs above the ankle joint, Loss of one hand above the wrist joint and one leg above the ankle joint, Loss of Sight of one eye and loss of one hand above the wrist joint or Loss of Sight of one eye and Loss of one leg above the ankle joint, Permanent and total loss of Speech or Loss of Mastication, Permanent and total loss of function of four (4) limbs, Damage to the central nervous system or the thorax and abdominal organs leading to the Permanent loss of the ability to engage in any job and the ability to carry out the daily activities essential to life without assistance, Permanent and total loss of function of two or more major joints on each of two limbs, Loss of one hand above the wrist joint or Permanent and total loss of function of the three joints of one hand, Loss of one leg above the ankle joint or Permanent and total loss of function of the three joints of one leg, Permanent and total loss of function of ten (10) fingers, Delayed Flight / Missed Flight Connection.